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      FAQs

      1. The cost price of my position is wrong, how to modify it?

      The cost price of a position is for reference only, and it may be calculated inaccurately, particularly in situations where a corporate action or a position transfer takes place,but such errors have no impact upon the account equity. You can modify it by contacting customer service.

       

      2. Why does the P/L% show 0.00% when my cost price is negative?

      Why does the profit and loss ratio of the position show 0.00% when my cost price is negative?

      Moomoo Financial Singapore Pte. Ltd. uses the diluted cost price, and the calculation formula is: 

      (total buy amount - total sell amount) of the holding period/ Number of positions. When the total sell amount of the holding period exceeds the total buy amount, the cost price will be negative.

      Because the P/L% = (current price - cost price) / cost price. 

      If the cost price is negative, the P/L% will turn to 0.00%,which means no reference value.

       

      3. Why is my Today's P/L under Net Assets on the Account Details page

      If your position generated Today's P/L, but Today's P/L under Net Assets on the Account Details page shows 0
      or differs from what you expected, go to Me > Settings > Trade> Position Display, and check if "Show Position with 0 QTY" is on. If it is turned off, the system will not display the P/L of the position. You can turn it on if needed.
      Turn off:
      Turn on: